Definition
A Vira is a vital member of the Viranda ecosystem, embodying the role of an empathetic listener within the community. Derived from the Sanskrit word meaning “brave person” or “hero,” a Vira is someone who courageously steps up to offer genuine connection, hope, and understanding to others. Viras are everyday individuals who dedicate their time and empathy to support those in need.
Becoming a Vira
To become a Vira, individuals must complete a training and onboarding process to ensure alignment with Viranda’s core values and to develop their empathetic skills. The process begins by applying through our application form, where we ask questions related to personality, provide training, and evaluate responses to real-life conversation examples to assess how candidates handle different situations.
Roles and Responsibilities
A Vira’s primary role is to offer empathetic support to Ventors (users who seek to vent their thoughts and emotions) through confidential text chats within the Vault platform. This support is provided anonymously, ensuring that Ventors can express themselves freely without fear of judgment.
Viras are committed to the Henosis code, which is a set of principles that guide their interactions with Ventors. These principles include active listening, validating feelings, respecting individuality, preserving confidentiality, offering praise, and refraining from giving unsolicited advice or judgments. The Henosis code ensures that Viras create a safe and supportive environment for Ventors, fostering genuine connection and trust.
Measuring Vira Contributions
The contributions of a Vira are measured using the Empathy Accumulated Rating Score (EAR). This score reflects the overall empathetic impact of a Vira’s interactions, based on user feedback, the number of conversations, and the duration of each interaction. The EAR encourages Viras to continuously improve their empathetic skills and provides recognition for their efforts.
Continuous Development
Viras are committed to ongoing personal and professional growth. They regularly participate in Vent Circles, which are monthly meetings where Viras share experiences, learn from each other, and strengthen their connections. Additionally, Viras can access video courses on the Heart Campus and seek real-time support through the Empathy Feed.
By supporting others in Viranda, Viras not only help Ventors find relief and healing but also enhance their own empathy, communication, and interpersonal skills. This reciprocal relationship creates a dynamic and evolving community where both Ventors and Viras grow and improve together.
Conclusion
Being a Vira is more than just a role; it’s a transformative journey that fosters empathy, connection, and personal development. As a Vira, you become an integral part of the Viranda ecosystem, making a meaningful difference in the lives of others while continuously enriching your own.
